sue landlord for mold uk Archives -
Posted on: Wed Sep 22 | 3:38 AM by: housing

A Complete Guide On How To Sue Landlord For Mold In The UK

Has Your Landlord Failed To Keep Your Rental Property Safe From Mold?

As a tenant, you have a right to live in an environment that is free of molds, and every landlord must ensure their property is safe to rent. If you have been affected by severe damp causing mold in your rental property, here is a guide to claiming compensation from your landlord. Contact our no win no fee housing solicitors for legal advice.


In this simple guide, you will understand all you need to do to ensure repairs are fixed in your home and mold problems are addressed. If you need to complain about a negligent landlord, follow the procedure outlined in this article as you read on. We have a team of the best housing disrepair solicitors willing to take you through the step-by-step process of how to sue your landlord for mold in the UK.

What Is Mold?

Mold is a type of fungus that appears in a moist environment that grows on any damp surfaces around your house, whether indoors or outdoors. Mold can grow anywhere in your apartment where there has been moisture, such as ceilings, walls, fabrics, wood, plastics, books, shelves, shoes or even glass. 

Mold is a common disrepair issue in the UK, and when left untreated it can damage your personal belongings indoors as well as deface the external outlook of your home. Most disrepair claims by tenants arise from untreated damps in the property. Find no win no fee solicitors for property damage if your personal property has been affected by mold.

The landlord is responsible for most repairs in his property including issues with dampness and mold. However, some homeowners may turn a blind eye on addressing mold problems. The lingering effects of mold can be devastating to occupants and this is one common reason they end up suing their landlord for housing disrepair.

New Legislation For Mold And Damp

You deserve to live in a mold free zone. If your Landlord is liable for your mold problems, yet failed to address it after your complaints, you may be entitled to claim compensation. We’d let you know if you can proceed with your mold claim, get in touch.

The New Fitness for Human Habitation Act: 

This law was introduced in 2019 which obligates landlords to make their rental properties fit for human habitation throughout the period of their tenancy. Under this legislation tenants have the power to sue a negligent landlord if their property is unsafe to stay.

Common Problems That Result From Mold

About 37% of rental properties in the UK  are affected by mold and damp including social or council housing. If a rented home has been severely affected by mold issues it’s totally unsafe to live in, as it can have a negative effect on your health. 

Housing disrepair claims can help tenants to get compensation for any health issues resulting from mold or damp left untreated by a negligent landlord. Spores can form mold if broken pipes, leakages and condensation or vent issues are not fixed. Some common problems caused by mold may include:

  • Allergies: Prolonged exposure to mold can cause allergic reactions to occupants.
  • Other Respiratory Problems: Mold can trigger a lot of health issues like asthma, infections, Rashes, difficulty in breathing and other irritations. To prevent mold moisture must be controlled from thriving in the interior part of your rented property and ensure there is enough ventilation inside your house.
  • Mental Strain: Mold should be treated quickly because it is not only bad for your physical health but can affect a tenant’s mental and emotional wellbeing.

Who Is Responsible For Mold In Your Rented Apartment?

Mold is a common disrepair issue in the UK. It results from condensation from damp; and who is liable to deal with mold issues in a rented apartment? According to the  Housing Health and Safety Rating (HHSR), mold is a serious disrepair problem which can threaten the lives of tenants. The landlord is responsible for most repairs in his property including issues with dampness and mold. 

Your landlord is responsible for keeping you safe. If they have failed in doing so, let us know and we will help by sending our expert to assess your home. They will record all the issues which threaten your health and safety, and we could help you begin your claim. The landlord’s responsibility for mold in rental properties include: 

  • The Landlord Is To Ensure A Rental Apartment Is Properly Ventilated.
  • The Landlord Is To Maintain Roofs, Drainages And Any Structural Defects To Avoid Leakages That Result In Damp.
  • Landlords Are To Also Check All Plumbing Systems In The Property To For  Good Working Condition.
  • Addressing Water Damage Issues Timely.
  • They Should Also Repair Any Rusty Window Frames To Avoid Mold Growth.
  • The landlord Must Fix Or Replace Any Damaged Damp Proof Course.
  • Landlords  Are Expected To Improve The Condensation Of The Apartment.
  • Landlords Are Responsible For Installing Heat Extractor Fans Before They Let Their Apartment Out To Prospective Tenants.


Mold: What You Can Or Can’t Sue Your Landlord For?

Do you think you have a claim for disrepair? You can claim compensation from a housing association or private landlord if they fail in their legal duties. Find out how we can get your landlord to fix your mold issues and also recover  compensation for the damages it caused you and your household.

Under section 11 of the Landlord and Tenant Act 1985, Landlords are liable to fix any structural defects including issues with mold. However, tenants can be held responsible if indoor condensation is caused by them. 

So, you can’t sue your landlord for mold caused by your lifestyle in the apartment. Tenants can be liable for mold and damp if they fail to maintain indoor condensation which could be caused poor ventilation such as:

  • Leaving Excess Water On Bathroom Floors.
  • Cooking In A Stuffy Kitchen Without Opening The Vents.
  • Taking A Hot Shower Without Opening The Windows.
  • Drying Wet Clothes Indoors.
  • Improper Heating System On Cold Days.
  • Not leaving Spaces Between Walls And Furniture.
  • Not removing any visible mold with a mold cleaner in your home before it spreads further.

It may be difficult to know whether or not mold in a property is caused by poor ventilation from the tenants lifestyle. Therefore, to determine the cause of mold in a property the landlord would get experts to carry out an inspection. 

If the mold isn’t the tenants fault then he would fix the damages and repair affected areas. But if the landlord refuses to deal with the mold issue in your apartment after reporting to him, our housing disrepair solicitors can get you the legal support you need.

Important Things To Note When Suing Your Landlord For Mold UK 

  • You Are Liable For Minor Repairs.
  • You May Also Be Responsible For Mold Caused By Your Lifestyle In The Rental Property.
  • Your Landlord Must Be Liable For Your Mold Problems, Yet Failed To Address It After Your Complaint.
  • You Must Notify Your Landlord Again.
  • You Don’t Have A Claim If Your Landlord Is Not Aware Of The Mold Problem Or Any Other Disrepair Issues.
  • You Must Give You Landlord Sometime To Carry Out Repairs.
  • Your Landlord Can’t Evict You For Asking For Repairs, Or Proper Maintenance Of Mold Problems.
  • You Must Have Reported Mold Problems With Your Local Environmental Health Department, If Your Landlord Ignored Repairs.
  • Is Your Family’s Health At Risk? Contact Our No Win No Fee Housing Claim Solicitors If You Have Reported Issues Without Any Response From Your Landlord.


Steps On How To Sue Landlord For Mold In The UK

Your Landlord has an obligation to keep your apartment safe. If he has failed in his duty, we can have one of our housing disrepair claims solicitors access the situation of your home. They can help you start your claim if the issue poses a risk to your health and that of your loved ones.

  • Report To Your Landlord: After informing the landlord verbally, also send a written note or email to him about the state of the property. Your landlord has within 14 days to respond. 
  • Contact Our No Win No Fee Housing Solicitors For Legal Advice: No win no fee housing solicitors can help tenants with a claim for disrepair, and can also guide them on how to claim compensation from their negligent landlord. 
  • File A Complaint: Our no win no fee housing solicitors can help you through the complaint procedure to get compensation for injury and damage caused by mold.
  • Property Inspection By Your Local Environmental Health Department: If Your Landlord won’t fix mold and damp problems, Report issue to your local environmental health department immediately.
  • Gather Proofs: To support your claim against your landlord ensure you have the pictures of the damage done to your home, medical reports if mold caused any health issues, receipts of medical treatments or medications.
  • Legal Notice To Your Landlord: Your solicitor will then send a notice to your landlord on your behalf and wait for his response.
  • The Landlord’s Response: If the guilty landlord accepts his negligent behaviour then the issue may be resolved timely. On the other hand, if he doesn’t own up to his actions further legal actions will be taken.
  • Value Your Damaged Personal Possessions: In claiming compensation from your landlord, our housing disrepair solicitors London, no win no fee legal representative will factor in your injuries and property damage cost. They will ensure you get full compensation.
  • Pursue Compensation Settlement: The amount of compensation award you received will be calculated to ensure nothing is left out. Contact our no win no fee housing solicitors to get started.
  • Get Repairs Done: Once a settlement is reached, the law ensures that the landlord will make the property fit to stay by replacing damages or fixing disrepair.
  • Try Out A Mediation Service: Try out a Mediation Service before you go to court.
  • Start Court Proceedings: Depending on the severity of damage to your home or health, a case can linger and lead to court where a Judge decides on the outcome of the case against your landlord.
  • Claim Compensation: Claim all the compensation you deserve if you win the case.

Get No Win No Fee Legal Support Today

Want to sue a negligent landlord? If you think you have a claim for disrepair, we have a team of no win no fee housing disrepair claims solicitors who have helped tenants recover damages caused by landlord negligence. 

They provide tenants with free assessment of their claims. If they think you are eligible, they will then take on your claim on a no win, no fee basis. If you call our housing disrepair helpline, be reassured they will do all they can to support you to sue your landlord for mold UK.

For FREE housing advice, call

Call Us 0800 999 7440
Posted on: Thu Aug 26 | 1:00 PM by: housing

How to Get Compensation for Disrepair and Poor Conditions

Housing disrepair can cause you stress, inconvenience, and even ill health. If your rented property is in a state of disrepair, you may be eligible to make a claim for disrepair against your landlord.


If you are living in a rented property, your landlord is required by law to carry out repairs to ensure the property is suitable for habitation. Your landlord should ensure that:

  • The structural integrity of the house is maintained;
  • The house is free from mould and damp;
  • Pipes, drains, and other sanitary fixtures like sinks, basins, and toilets, are fully functional;
  • Gas, water and electrical installations are working as they should;
  • The home is free from vermin or insect infestation;
  • The maintenance of the heating system.

Whether you are a tenant in a housing association, council or a private property, your landlord has the same responsibilities. If any of the above is an issue in your rented property and your landlord has failed to carry out necessary repairs within reasonable time after the issues have been reported, then you may be able to make claims for housing disrepair compensation.

If your landlord has failed to carry out his responsibility in your rented home and you think you might be eligible for a housing disrepair claim, our housing disrepair claims solicitors will be happy to discuss details of your case to see if you can make a claim.


What Should I Do If My Landlord Fails to Carry Out Repairs?

It is important that you notify your landlord about any issues in the property as soon as you notice it. Once you have reported the issue, allow them a reasonable amount of time to make the necessary repairs. ‘Reasonable amount of time’ will depend on the nature of the repair; for instance, a faulty broiler will require more urgent attention than leaky tap.

If your landlord fails carry out the necessary repairs and this is affecting your health or causing damage to your belongings, do not hesitate to speak with your local authority (council); they will intervene on your behalf to ensure the landlord handles any issues with the property. If you pay someone to come carry out the repair works that your landlord is responsible for, you may also be able to make a claim against your landlord for a refund.

If your landlord still fails to undertake necessary repairs after reporting the issue and allowing a reasonable amount of time, then you make seek the advice of legal experts. We work with a panel of specialist housing disrepair claims solicitors with experience in handling housing disrepair claims; they will provide the advice and support you need to make informed decisions to get your landlord fulfill his/her responsibilities towards you as their tenant. During a free and initial no-obligation consultation, we will also provide answers to any questions you might have.

How Much Notice Should I Give My Landlord?

It is important that you inform your landlord of the disrepair problem as soon as you discover it, otherwise you will be unable to make a claim. You are required to inform your landlord of the disrepair via a letter, text message, email, or in person (although we recommend that you keep evidence of correspondence). ‘Reasonable amount of time’ as stated above may be at least 21 days before you start a claim.

Keeping Records of Notice

One of the most challenging aspects of making a housing disrepair claim is proving that you notified your landlord of the defects. If it is a housing association disrepair, the housing association usually keeps records of any complaints you have issued as well as any repair works on your rented property, but these records may be incomplete and important parts may be missing.

It is important that tenants keep their own complaint records. If you reported the disrepair by telephone, keep a call log which includes the date and time of your call, the defect you are reporting, who you spoke with, and what you were told. If you contacted your landlord via text messages, then keep the messages.

It is easier to keep evidence of written complaints; so, if possible, make your complaints via a letter or email and ensure you keep copies of these complaints.

What Can I Claim for in Housing Disrepair Compensation?

If your landlord has failed to carry out necessary repairs in your rented property, there are a few things you might be able to claim compensation for:

    •         Personal property

If your personal items have been damaged as a result of a disrepair that your landlord has failed to fix on the rented property, then a claim for disrepair can help you replace those items.

  • FurnishingsIf your furniture and other related items have been damaged or destroyed as a result of disrepair such as a water leak, then you may be able to make a housing disrepair compensation claim.
  • Clothing
    If your clothing, bedding, curtains and other materials have been damaged as a result of housing disrepair that your landlord has failed to fix, then you may be entitled to compensation.
  • Property DamageIf mould and damp has damaged your property, then you may be able to sue landlord for mold UK for compensation for mould and damp. You may also be entitled to compensation if repair work carried out by your landlord has resulted in damage to your property.

The compensation amount you are awarded will depend on the extent of damages – to your property and health – caused by the housing disrepair problem. Keep in mind, however, that you will be required to prove that there is a direct link between your health issues and the disrepair. If your health issues have led to appointments with a healthcare professional, keep notes of the appointment dates as well as any documents that support your claim.


What Can I Do If Damp and Moulds Cause Health Problems?

If you have developed asthma, allergy, or any other medical condition, or they got worse as a result of the presence of damp or moulds in your home, then you may be entitled to housing disrepair compensation.

For damp, it would be ideal to confirm the type and cause; if it is due to your landlord’s failure to fix disrepair in the home, then you may be able to make a claim. In this case, if you are a local council tenant, you may contact the environmental health department and request for the inspection of the property. If they believe that the extent of damage in the home is serious enough, then they will serve your landlord a notice to carry out necessary repairs in the home.

For moulds, they can produce irritants and substances that can cause further problems for those with health issues. Those who are most at risk of suffering health issues due to mould include babies, young children, the elderly, and those with respiratory issues like asthma, skin conditions like eczema, or those with a weak immune system.

As a tenant, you are well within your rights to ask your landlord to promptly make repairs in order to prevent any harm to you and your family. For successful disrepair claims by tenants, it is important that you keep relevant paperwork, including photographs of damp and mould patches, as well as receipts of items you have replaced.

No Win No Fee Housing Disrepair Claims?

We believe that you should not incur any out-of-pocket expenses if housing disrepair issues have caused you health problems or property damage. We understand that the housing disrepair claims process can feel daunting; this is why we strive to make it as hassle-free as possible by offering to work with you on a No Win No Fee basis if we believe that the housing disrepair issue is no fault of your own.

Under this arrangement, you will not have to pay any upfront fees until the conclusion of the claims process; if the claim is successful, a success fee (0-25% of your compensation) will be deducted from your final compensation award; if it is not, you will not have to pay anything.

A No Win No Fee agreement offers peace of mind knowing that you do not have to worry about funding the claim from your pocket. If you have any questions as regards this agreement, our housing disrepair No Win No Fee can help. No matter the extent of damage your rented home has suffered, you can trust our No Win No Fee solicitors property damage to provide the support you need to successfully navigate the claims process.

For FREE housing advice, call

Call Us 0800 999 7440

Why Choose Us?

At, we work with a panel of friendly solicitors with experience in dealing with different kinds of housing disrepair claims. If you have been a victim of housing disrepair, we will walk you through on how to claim compensation from your landlord and provide the answers you need to take on the claim with confidence.

Our aim is to secure the maximum compensation you deserve to help you move on with life as easily as possible. Call our housing disrepair helpline today on 0800 999 7440 to speak with one of our friendly solicitors.

Am I entitled to a claim for disrepair?

A housing disrepair problem can cause you stress, inconvenience, damage to your belongings and even ill health. If this happens, you may be entitled to a claim for disrepair against your landlord, even if you are no longer a tenant in the rented property.

How much compensation can I expect for housing disrepair?

The compensation amount that you will be awarded will depend on the extent of damage caused by the disrepair. If the rented property is completely uninhabitable, for instance, you will receive 100% compensation.

How do I make a housing disrepair claim?

Experienced housing disrepair solicitors can help you make a claim against your landlord to secure the compensation you deserve. Call us on 0800 999 7440 to discuss how you can make a claim with one of our friendly solicitors.

Posted on: Tue Aug 10 | 7:21 AM by: housing

Landlord Maintenance Responsibilities For Damp and Mould

What Exactly Is Housing Disrepair?

Housing Disrepair occurs when a rented apartment is unsafe to live in as a result of damages from lack of repair. The apartment you live in must be of good standard and free from all health risks. Housing disrepair can cause tenants a lot of inconveniences.


Sometimes due to Landlord’s negligence the structure of the building can be affected which can cause discomfort or injury to the occupants. If you live in a rented accommodation it is the duty of your landlord as required by law to repair  any structural damage including damp and mould.

What Is Increasing Damp And Mould?

A damp is caused by too much moisture that retains water in the building, causing black moulds to form on the walls of the apartment. Damps are classified into three main parts, including rising damp, penetrating damp and condensation. 

Rising damp conditions can be detrimental to the health of the occupants especially if it is not repaired immediately. Damps are very rampant in most UK houses.

Damps happens when:

  • There is accumulation of warm moist air or lack of ventilation. Steams can accumulate to form damps if there is no provision for outdoor air to get in.

    Moist air can come from cooking, hot baths and colder rooms. It can affect walls, furniture, brickworks or even your basement. 

  • Usage By Tenants. This kind of damp issue may arise due to the lifestyle of the tenants in the apartment which may sometimes be their fault and not the landlord’s.
  • Roof Tiles Are Broken.
    Broken roof tiles can cause water to be absorbed, penetrating into walls and other areas in the house.
  • There Are Broken Pipes or leakages and No Guttering where water gets through. 

Effects of Mould and how to deal with It

Mould is a fungi that poses a health risk such as infection, allergies and other injuries. It rises when the humidity in the atmosphere is high. The difference in temperature can sometimes cause Mould to appear in parts of the building. 

When water soaks up, it triggers the growth of mould. Report issue immediately to have it treated to avoid spread to other parts of the building.

  • Health Risk.
    It can be harmful to tenants. Moulds must be removed immediately to avoid further spread and health risk. Mould exposure can lead to various respiratory problems, infections & other allergies as studies have shown.
  • Discoloration of walls and bad smell. Moulds can deface your property unless it is properly cleaned out. A replaster and other renovations may be required. 
  • Reduces property value. Damps and moulds can reduce the value of your property by thousands. If a landlord is looking to get more value for their property then they must invest in getting an expert to correct the problem.

Landlord Maintenance Responsibilities For Damp and Mould

Do you know that treating damp issues in your property is a compulsory repair? Your home must be safe to live in and your landlord is responsible for maintaining the damp and mould in your rented property. 

If a damp problem is not addressed on time, it may result to mould which can affect your health. Sometimes it may be difficult to identify the root cause of damp problems especially if it is caused by careless usage by the tenants.

Your landlord’s duty is to ensure your property is free from any disrepair issues like damps and Moulds.These responsibilities are backed by legal obligations that state the landlord’s Maintenance responsibilities For Damp and Mould. 

  • Fix broken roof tiles.
  • Repair Holes and cracks in the building.
  • Open gutters and drainage.
  • Treat Rust and cavities.
  • Address Plumbing, leaking & sweating pipes.
  • Fix Faulty gaskets and outdoor insulation.
  • Replace valves and rubber seals.
  • Correct water risks. Stop water from entering the apartment.
  • Repair a bad heating system.
  • Fix Peeling walls and ceilings.
  • Renovate flaking walls.
  • Landlord must ensure there is good ventilation in the apartment.
  • Ensure correct diagnosis of the problem caused by rising damp and penetrating damp conditions.

For FREE housing advice, call

Call Us 0800 999 7440

Does The Landlord And Tenant Act Of 1985 affect damp?

It is the responsibility of the landlord to ensure measures are put in place to correct damp and Mould issues. These obligations for repair are highlighted in section 11 of the landlord and tenant Act of 1985. 

  • It states that all structures must be kept in good working condition. So damps are also exterior issues that affect the entire structure of the building. When not treated and it forms moulds, then it is an issue with the structure as well and can cause health problems to the occupants.
  • According to the 2004 housing act, the external structures of an apartment include: The roof, doors, walls & windows outside the building etc.

How To Claim Compensation From Your Landlord?

A tenant can claim for housing disrepair and even sue their landlord for poor living conditions. Depending on the severity of the problem a compensation can be given to you. Housing disrepair problems are unique to every tenant depending on the result of injury caused. 

If your landlord has failed to repair damps and it has resulted to Mould issues that poses a threat to your health there are several ways to make a claim.

  • Discomfort.
    You may be eligible for compensation for housing disrepair if the damage caused inconveniences for you and your family members.You Landlord may be liable for all inconveniences caused by negligence on his part. A standard living condition should not cause any discomfort to inhabitants.
  • Damage To Personal Property.
    If it causes damage to your personal belongings like furniture in the apartment then you can take legal action after reporting the problem to your landlord or local council. If the landlord is aware of Mould or damps but is reluctant to treat it as an emergency then you can seek advice from an expert solicitor here
  • Personal Health Risk.

    If it affects your physical, mental health then you can make a claim. With a written report from a health practitioner, a tenant can make a  claim against a landlord.


What Is A No Win No Fee Housing Disrepair Claim?

A no win no fee housing disrepair claim is a legal service where the claimant is not required to pay upfront for a case. You can claim for housing disrepair caused by  damps and moulds.

At housing disrepair claim we offer a no win no fee housing disrepair claim. Our no win no fee solicitors property damage can help you get compensation for your housing disrepair claims. We can give you a free claim assessment when you call our helpline today 0800 9997 440


Who Can Help With My Housing Disrepair Claims?

Professional solicitors can fight for you if there is any negligence on the part of the landlord or housing association in your locality. We can help you claim for the compensation and justice you deserve.

Find The best housing disrepair solicitors, call our housing disrepair helpline today  0800 9997 440.

We are a no win no fee housing disrepair claims solicitors available to work you through the process by providing the legal support you need.

What is housing disrepair claim?

Housing disrepair claims have to do with legal action taken by a tenant against a landlord for failure to repair damages. At we give you the best advice on how to lay your claim.

Can I sue my landlord for unsafe living conditions?

YES, especially if your landlord is aware of the problem. Neglect can cause harm to your wellbeing so be sure to report the issue to him again or call our friendly solicitors for the best advice 0800 9997 440

Can I get compensation for Mould issues in my rented property?

Yes, our experienced housing disrepair solicitors can help you make a claim.

What Is A No Win No Fee Housing Disrepair Claim?

A no win no fee housing disrepair claim is when you are not required to pay a fee until you win the case.

Does my insurance cover damp?

Maintenance issues may not be covered in Landlord insurance.

Posted on: Thu Mar 18 | 7:29 AM by: housing

What Housing Repair My Landlord Is Responsible For?

Housing Repair

Your Landlord is responsible for most of your home repair needs. Whether it is included in your tenancy agreement or not, your landlord is usually liable for fixing most damages. Tenants also have responsibilities if any damage is caused by them or their family members. For rented apartments, housing repairs include both the interior and exterior structures whether minor or major damages.


These responsibilities may include:

  • The outdoor repairs including the foundation of the house.
  • Drainage, and external pipes.
  • Windows, doors, vents, chimneys, unsafe stirs, entrance, roofs, lifts.
  • General rewiring and electrical installations.

start a claim

On the other hand, indoor repairs range from:

  • Internal plumbing.
  • Heating system. Too hot or too cold environment.
  • Normal wear and tear.
  • Appliances like boilers, refrigerators, Air conditioning units, etc.
  • Baths, Sinks, and walls.
  • Gas appliances etc.
  • Indoor and outdoor decorations.
  • Electrical faults.

After repairs, he is also responsible for any other renovations if needed. Any repairs that your landlord is responsible for cannot be passed to you. The landlord should be informed about any problems so they can make repairs on time. All repairs must be reported to him accordingly so that the extent of the damage can be contained. Responsibilities apply to all private landlords and housing associations. These repairs have a tenable timeline for completion and they must do what the tenancy agreement says.

Extralegal Responsibilities also include:

  • Waste disposal.
  • Water supply.
  • General upkeep.
  • Other shared facilities covering houses in multiple occupations (HMOs).
  • Any other necessary Adjustments.
  • Floods and leaks.
  • Addressing private nuisance.

This occurs when anything in other parts of the building with common boundaries owned by the landlord interferes with using your home or enjoying it. For instance leakages or damages that may affect your roof or flat causing damages to your close living space.

What is Housing disrepair?

  • Housing disrepair is when a rented apartment in a state of bad structural condition that may cause physical, mental, or health damages that needs repair.
  • If your landlord is aware of the problem but won’t repair them, this can certainly lead to housing disrepair. Housing disrepair may also occur when a landlord refuses to fix the damage that wasn’t caused by you, especially if it is entirely his responsibility.
  • Tenants can make a claim for compensation for any inconveniences caused as a result of the damages. The landlord can’t ignore his responsibilities as set out by the law.
  • Each repair agreement is backed by law therefore a tenant has the right to claim any reimbursement for discomfort. According to the defective premises Act of 1972, the duties of the landlord are to maintain the standard level of care and to avoid defects or injury in your home. He also has a right to access your apartment for work repairs. The right is owned by you and your family members especially if the landlord was already aware of the damages without reporting the problem to him.

Repairs Tenants Are Liable For

As a tenant, you are also responsible for maintaining the home. This is important because the apartment should be in good condition for others to inhabit when you leave. Sometimes your landlord can fix damages you cause but charge you for it by deducting from your rent. Other times you may be required to pay the fees immediately.

So be careful to look after your home by:

Checking your electrical appliances often.

  • Fixing furniture damaged by you or your family members.
  • Repairing blockages in drains and toilets.
  • Keeping your external environment clean for example, gardening.
  • Checking other safety routines like blowing out burning candles before you leave the house.
  • Avoiding any negligence and carelessness.
  • General Maintenance.
  • Avoiding any nuisance caused by crowding the apartment.
  • Providing access to contractors to get work done to avoid further serious damage.

When A Home Is Fit For Human Habitation

Damages can occur before, during, and after the start of your tenancy in an apartment. The landlord is susceptible to make sure the house is fit for people to live in. If the environment is unfit, your home isn’t safe to occupy and it is the responsibility of the landlord to make it suitable for you before moving in. Repairs should make living conditions conducive for residents.

An apartment is fit for people to live in when:

  • There is a good and safe water supply.
  • There are no problems with pests like bugs, cockroaches, rats, etc.
  • There are smoke dictators, alarms, and gas safety in the building.
  • There are adequate electrical installations.
  • There is no mold or dampness on the walls or ceilings of the property.

What To Do When You Notice a Damage In Your Rented Apartment

  • Reporting repairs is one of the terms and conditions in your tenancy agreement.

You need to have records of the extent of damage in the apartment to be able to take further action. You must contact the homeowner to ensure that he is aware of the situation. Include the level of repair you want and the expected time frame for it to be done. You may also remind them about their obligation to fix damages. Proofs must be provided to prompt a quick response from the landlords.

  • Take screenshots or pictures of minor or major repairs.
  • Send a note, letter, or message to your Landlord.
  • A report from a doctor showing any health hazard.

What Happens When Your Landlord Won’t Do Repairs?

What do you do when your landlord refuses to fix damages in your rented property? It is uncomfortable to live in an apartment with leakages and damages that pose a threat to your living conditions.

How To File A Disrepair Claim

When it comes to the state of your rental accommodation, you can make a case against your landlord. Tenants are protected by law even if they want to reclaim damages If you have had any bad housing experience in your rented apartment that may lead to any dangers but were not addressed by the landlord you can make a claim for it. You are entitled to certain privileges set out in your .tenancy agreement and backed up by law. Disrepair such as molds can be hazardous to your health and must therefore be considered an emergency. This type of harmful damage can be neglected by the landlord due to carelessness.

To know how to file a disrepair claim:

  • Your duty is to first report your concern to the landlord.
  • Know the extent of the damages caused.

There must be a piece of evidence showing a dangerous or harmful problem in the apartment. Make sure you keep a record of your medical bills, and other valid documents to support your claim. Store emails and other files that can 

  • Notify the landlord again.

As the claimant, if you notify the landlord and he still doesn’t fix the damage you must take further actions.

  • Contact your local authority: They can take action against any nuisance caused by the homeowner.
  • Contact a solicitor for advice: An experienced lawyer can help you with a written agreement that confirms your claims and swing into legal action. If you do the repair work yourself, you are still eligible to claim the funds spent on those repairs.

How To Claim Compensation From Your Landlord

You can take action against the landlord based on the severity of the damage. One way to do that is to check if there was carelessness on the part of the landlord. A solicitor will assist you in gathering proof if there was any neglect by the landlord. You may decide to wait until your tenancy ends before you claim compensation. You have up to 3 years from the day the repairs should have been done to claim personal harm. Compensations may include:

  • Compensation for your personal properties destroyed during repairs or as a result of leakages.
  • Replacing items that were destroyed.
  • Deduction or refund of rent.
  • Payment for a harm to your well-being.

Negligence and Nuisance Claims

Negligence can lead to personal injuries or defects. The court has every right to order your landlord to commence repair work during your tenancy. Regardless of your claims please note that you do not have the right to hold on to your rent because your landlord didn’t repair the damages. Your landlord can take major steps to force you out of the accommodation if you do.

  • No-Win-No-Fee Housing Disrepair.

No Win No Fee means any statutory services provided by a law firm to a claimant without paying legal fees until you win the case. In other words, you can make housing disrepair legal claims without paying anything upfront.

The implication is that you do not pay a fee if you do not recover anything in the case. Reach out to us today, to know if you’re eligible so we can help you make a claim regarding your housing disrepair. Housing disrepair claim solicitors are responsible for looking into and resolving such claims on your behalf. Our No win, no fee Housing disrepair claims solicitors are available for you to make your claim. We are a no-win-no-fee property damage solicitors.

  • Pay a percentage-based fee.

For FREE housing advice, call

Call Us 0800 999 7440

Best Housing Disrepair Attorneys

We can help you get the best housing disrepair solicitors for a claim against your Landlord. We have the best housing disrepair lawyers who can advise you on how to make your claim. Contact our housing disrepair helpline on 08009997440 to start your claim today. To get a free claim assessment please visit us 


Posted on: Thu Jan 21 | 12:55 PM by: housing

How To Claim Compensation for Disrepair in Social Housing?

Housing Disrepair Compensation

Living in rented property that has fallen into disrepair could pose hazardous and life-threatening harm to normal living. What is even worse is when your landlord has refused to or is feeling unconcerned about your complaints. In situations like this, tenants are often eligible to file housing disrepair claims against their landlords. 

If your landlord has failed to repair faults in your home, you may find that your home soon becomes damaged and unfit for living. All landlords have a legal obligation to maintain the structure (whether exterior or interior) of their property to a reasonable standard of repair.


What is social housing?

Social housing refers to affordable housing plan accommodation made available to people with low incomes or particular needs. This type of housing plan is otherwise known as council housing properties and most of the accommodation/houses are usually owned by the state, or by non-profit organisations.

start a claim

What is Social Housing disrepair? 

Social Housing disrepair is when a property under the social housing plan/ council housing falls below the current minimum standard of what is considered a habitable home fit for living. In clearer terms, social housing disrepair can simply mean when a social housing property is in need of essential repairs. 

In the UK, before a Housing Association property or property under social housing can be considered up to standard and deemed fit and habitable, it must comply with the Housing Health and Safety Rating System (HHSRS). The HHSRS is a risk assessment system or evaluation tool that aids the government in identifying and tackling potential risks and hazards to health that are most likely present in housing properties. This is in a bid to make dwellings healthier and more safer to live in.

Housing disrepair compensation claim 

It can be very distressing living in a house with so much disrepair as the quality of your life could be greatly affected. It is your landlord’s obligation (required by law) to: 

  • Ensure that the structure and exterior of the house, including drains, gutters and external pipes are in good condition.
  • Ensure that installations are kept in repair and working properly including sanitation facilities (toilet, sinks, basins)
  • Ensure your house is free from damp and mould
  • Ensure you have a working heating system
  • Ensure you have safe access to electricity, gas and water
  • Ensure your home is free from insect infestation

If your rented home has suddenly become unsafe and unsuitable for living due to disrepair, you can claim housing disrepair compensation. Whether you’re living in a privately owned property or you are a social tenant living in a housing association ( state or council-owned property), you can claim compensation for housing disrepair.

However, you can’t claim for housing disrepair if it cannot be proven that your landlord acted negligently or breached the duty of care and caused you a reasonable degree of suffering. For example, you must have reported the disrepair to your landlord and given him ample time to make these repairs. If your landlord fails to carry out the necessary repairs; this could be considered housing.

To start a social housing disrepair claim:

Wondering how to claim compensation from your landlord in social housing? It is important to seek the help of some of the best housing disrepair solicitors in UK. These legal experts are experienced in making disrepair claims and will act on your behalf and contact your housing association with regards to the housing association disrepair. 

First, you would need to present evidence that your landlord is aware of the disrepair and has chosen to ignore you. Also, evidences such as photographs or receipts showing the cost of repairs you have undertaken personally or cost of purchase of items you replaced due to your landlords failure to fix repair will also be collated.

Having investigated your case, our No Win No Fee housing disrepair claims solicitors will weave all evidence together to develop a strong claim and ensure that the repairs are carried out and compensation recovered. 

Who is responsible for Social Housing disrepairs?

Housing Associations, housing trusts, including all landlords under social housing associations are responsible for Social Housing disrepairs. If your home rented from a social housing landlord falls into a state of disrepair, your landlord owe you the duty of making sure your property is in an acceptable shape.

What can I claim for Social Housing disrepair?

Disrepairs in social housing can lead to damaging consequences. If you have suffered due to failure on the path of your landlord, generally, you can recover compensation for the following;

  • Damage to belongings – If your disrepair has caused damage to some of your personal belongings, you can recover this damage in your claim for compensation. For example, if an electric fault has destroyed your appliances or mould has affected your clothing and bedding, compensation for such damage may mean the cost of repairing or replacing your belongings. 
  • Personal injury – If you have suffered ill health due to disrepair, or anyone who is living in the property, you may be entitled to a claim for personal injury compensation. In the case, the amount of compensation you receive  depend on the impact and severity of your illness or injury and how long your recovery will take. All your financial losses will be recovered for both medical expenses or loss of earnings.
  • Other form of inconveniences you must have faced as a result of your disrepair can also be compensated for. For example, compensation for mould and damp that have made it impossible for you to sleep on your room could be partial rebate of your rent for that period you suffered disrepair. 

Ultimately your compensation amount, depends on the severity of the disrepair you suffered, the level of impact on your life and how long you had to put up with the disrepair.

Can I claim compensation for mould and damp in my social housing property? 

Yes, not only can you claim compensation for mould and damp, you can claim compensation for much more. 

If your landlord has repeatedly acted negligently, breaching that duty of care he owes you as a tenant, causing you one form of suffering or the other, you may be eligible to a claim compensation for housing disrepair.  Usually when it comes to housing association disrepair claims, you could claim compensation for any of the issues below;

  • Insect infestation
  • Damps and mould
  • Defective heating system 
  • Non-functional boiler
  • Unsafe flooring with loose tiles 
  • Unsafe staircases
  • Broken doors
  • Defective windows
  • Leaking pipes 
  • Cracked sanitation equipment
  • Faulty electric connections
  • Leaks from bathrooms, kitchens, roofs, doors, windows, radiators or pipework
  • Defective roofing 
  • Blocked drains
  • Broken sinks 

How we can help

It can be quite tricky understanding housing disrepair claims, what you are entitled to or who is responsible for certain issues or repairs in your home. Usually, a tenancy agreement outlines the responsibilities of both party (landlord and tenant), but it’s not as straightforward as it may seem. 

If you are not sure of your eligibility, we can help. Reach out to us on our housing disrepair helpline today and one of our housing disrepair claims solicitors will be on hand to offer you free legal advice and determine whether or not you have a valid claim.


Our No Win No Fee solicitors for property damage are highly experienced in helping people make claims against local councils and housing associations. When you contact us, you will be guided every step of the way with expert legal advice and support.

For FREE housing advice, call

Call Us 0800 999 7440

No Win No Fee housing disrepair claims 

A conditional agreement (No Win No Fee agreement) is an excellent choice if you are looking to claim compensation without having to worry about the financial implications. Our housing disrepair claims solicitors offer you expert legal services on a No Win No Fee basis. 

You will not be charged any legal fee by our experts until your claim is successful and you have been duly compensated. Generally after a successful claim, you will be required to pay a certain percentage of your total compensation award to cover the cost of hiring our specialist. 

Contact Us

  • If your landlord has repeatedly ignored your concerns
  • If you have suffered problems due to negligence 
  • If anyone living in your property has suffered personal injury due to disrepair 

Our No Win No Fee housing solicitors can help you make a claim for housing association disrepair. Don’t let your rights as a social tenant be trampled upon by your landlord. We will ensure that your housing disrepair claim is dealt with adequately and compensation recovered.


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