No Win No Fee Solicitors Property Damage Archives -
Posted on: Wed Sep 22 | 3:38 AM by: housing

A Complete Guide On How To Sue Landlord For Mold In The UK

Has Your Landlord Failed To Keep Your Rental Property Safe From Mold?

As a tenant, you have a right to live in an environment that is free of molds, and every landlord must ensure their property is safe to rent. If you have been affected by severe damp causing mold in your rental property, here is a guide to claiming compensation from your landlord. Contact our no win no fee housing solicitors for legal advice.


In this simple guide, you will understand all you need to do to ensure repairs are fixed in your home and mold problems are addressed. If you need to complain about a negligent landlord, follow the procedure outlined in this article as you read on. We have a team of the best housing disrepair solicitors willing to take you through the step-by-step process of how to sue your landlord for mold in the UK.

What Is Mold?

Mold is a type of fungus that appears in a moist environment that grows on any damp surfaces around your house, whether indoors or outdoors. Mold can grow anywhere in your apartment where there has been moisture, such as ceilings, walls, fabrics, wood, plastics, books, shelves, shoes or even glass. 

Mold is a common disrepair issue in the UK, and when left untreated it can damage your personal belongings indoors as well as deface the external outlook of your home. Most disrepair claims by tenants arise from untreated damps in the property. Find no win no fee solicitors for property damage if your personal property has been affected by mold.

The landlord is responsible for most repairs in his property including issues with dampness and mold. However, some homeowners may turn a blind eye on addressing mold problems. The lingering effects of mold can be devastating to occupants and this is one common reason they end up suing their landlord for housing disrepair.

New Legislation For Mold And Damp

You deserve to live in a mold free zone. If your Landlord is liable for your mold problems, yet failed to address it after your complaints, you may be entitled to claim compensation. We’d let you know if you can proceed with your mold claim, get in touch.

The New Fitness for Human Habitation Act: 

This law was introduced in 2019 which obligates landlords to make their rental properties fit for human habitation throughout the period of their tenancy. Under this legislation tenants have the power to sue a negligent landlord if their property is unsafe to stay.

Common Problems That Result From Mold

About 37% of rental properties in the UK  are affected by mold and damp including social or council housing. If a rented home has been severely affected by mold issues it’s totally unsafe to live in, as it can have a negative effect on your health. 

Housing disrepair claims can help tenants to get compensation for any health issues resulting from mold or damp left untreated by a negligent landlord. Spores can form mold if broken pipes, leakages and condensation or vent issues are not fixed. Some common problems caused by mold may include:

  • Allergies: Prolonged exposure to mold can cause allergic reactions to occupants.
  • Other Respiratory Problems: Mold can trigger a lot of health issues like asthma, infections, Rashes, difficulty in breathing and other irritations. To prevent mold moisture must be controlled from thriving in the interior part of your rented property and ensure there is enough ventilation inside your house.
  • Mental Strain: Mold should be treated quickly because it is not only bad for your physical health but can affect a tenant’s mental and emotional wellbeing.

Who Is Responsible For Mold In Your Rented Apartment?

Mold is a common disrepair issue in the UK. It results from condensation from damp; and who is liable to deal with mold issues in a rented apartment? According to the  Housing Health and Safety Rating (HHSR), mold is a serious disrepair problem which can threaten the lives of tenants. The landlord is responsible for most repairs in his property including issues with dampness and mold. 

Your landlord is responsible for keeping you safe. If they have failed in doing so, let us know and we will help by sending our expert to assess your home. They will record all the issues which threaten your health and safety, and we could help you begin your claim. The landlord’s responsibility for mold in rental properties include: 

  • The Landlord Is To Ensure A Rental Apartment Is Properly Ventilated.
  • The Landlord Is To Maintain Roofs, Drainages And Any Structural Defects To Avoid Leakages That Result In Damp.
  • Landlords Are To Also Check All Plumbing Systems In The Property To For  Good Working Condition.
  • Addressing Water Damage Issues Timely.
  • They Should Also Repair Any Rusty Window Frames To Avoid Mold Growth.
  • The landlord Must Fix Or Replace Any Damaged Damp Proof Course.
  • Landlords  Are Expected To Improve The Condensation Of The Apartment.
  • Landlords Are Responsible For Installing Heat Extractor Fans Before They Let Their Apartment Out To Prospective Tenants.


Mold: What You Can Or Can’t Sue Your Landlord For?

Do you think you have a claim for disrepair? You can claim compensation from a housing association or private landlord if they fail in their legal duties. Find out how we can get your landlord to fix your mold issues and also recover  compensation for the damages it caused you and your household.

Under section 11 of the Landlord and Tenant Act 1985, Landlords are liable to fix any structural defects including issues with mold. However, tenants can be held responsible if indoor condensation is caused by them. 

So, you can’t sue your landlord for mold caused by your lifestyle in the apartment. Tenants can be liable for mold and damp if they fail to maintain indoor condensation which could be caused poor ventilation such as:

  • Leaving Excess Water On Bathroom Floors.
  • Cooking In A Stuffy Kitchen Without Opening The Vents.
  • Taking A Hot Shower Without Opening The Windows.
  • Drying Wet Clothes Indoors.
  • Improper Heating System On Cold Days.
  • Not leaving Spaces Between Walls And Furniture.
  • Not removing any visible mold with a mold cleaner in your home before it spreads further.

It may be difficult to know whether or not mold in a property is caused by poor ventilation from the tenants lifestyle. Therefore, to determine the cause of mold in a property the landlord would get experts to carry out an inspection. 

If the mold isn’t the tenants fault then he would fix the damages and repair affected areas. But if the landlord refuses to deal with the mold issue in your apartment after reporting to him, our housing disrepair solicitors can get you the legal support you need.

Important Things To Note When Suing Your Landlord For Mold UK 

  • You Are Liable For Minor Repairs.
  • You May Also Be Responsible For Mold Caused By Your Lifestyle In The Rental Property.
  • Your Landlord Must Be Liable For Your Mold Problems, Yet Failed To Address It After Your Complaint.
  • You Must Notify Your Landlord Again.
  • You Don’t Have A Claim If Your Landlord Is Not Aware Of The Mold Problem Or Any Other Disrepair Issues.
  • You Must Give You Landlord Sometime To Carry Out Repairs.
  • Your Landlord Can’t Evict You For Asking For Repairs, Or Proper Maintenance Of Mold Problems.
  • You Must Have Reported Mold Problems With Your Local Environmental Health Department, If Your Landlord Ignored Repairs.
  • Is Your Family’s Health At Risk? Contact Our No Win No Fee Housing Claim Solicitors If You Have Reported Issues Without Any Response From Your Landlord.


Steps On How To Sue Landlord For Mold In The UK

Your Landlord has an obligation to keep your apartment safe. If he has failed in his duty, we can have one of our housing disrepair claims solicitors access the situation of your home. They can help you start your claim if the issue poses a risk to your health and that of your loved ones.

  • Report To Your Landlord: After informing the landlord verbally, also send a written note or email to him about the state of the property. Your landlord has within 14 days to respond. 
  • Contact Our No Win No Fee Housing Solicitors For Legal Advice: No win no fee housing solicitors can help tenants with a claim for disrepair, and can also guide them on how to claim compensation from their negligent landlord. 
  • File A Complaint: Our no win no fee housing solicitors can help you through the complaint procedure to get compensation for injury and damage caused by mold.
  • Property Inspection By Your Local Environmental Health Department: If Your Landlord won’t fix mold and damp problems, Report issue to your local environmental health department immediately.
  • Gather Proofs: To support your claim against your landlord ensure you have the pictures of the damage done to your home, medical reports if mold caused any health issues, receipts of medical treatments or medications.
  • Legal Notice To Your Landlord: Your solicitor will then send a notice to your landlord on your behalf and wait for his response.
  • The Landlord’s Response: If the guilty landlord accepts his negligent behaviour then the issue may be resolved timely. On the other hand, if he doesn’t own up to his actions further legal actions will be taken.
  • Value Your Damaged Personal Possessions: In claiming compensation from your landlord, our housing disrepair solicitors London, no win no fee legal representative will factor in your injuries and property damage cost. They will ensure you get full compensation.
  • Pursue Compensation Settlement: The amount of compensation award you received will be calculated to ensure nothing is left out. Contact our no win no fee housing solicitors to get started.
  • Get Repairs Done: Once a settlement is reached, the law ensures that the landlord will make the property fit to stay by replacing damages or fixing disrepair.
  • Try Out A Mediation Service: Try out a Mediation Service before you go to court.
  • Start Court Proceedings: Depending on the severity of damage to your home or health, a case can linger and lead to court where a Judge decides on the outcome of the case against your landlord.
  • Claim Compensation: Claim all the compensation you deserve if you win the case.

Get No Win No Fee Legal Support Today

Want to sue a negligent landlord? If you think you have a claim for disrepair, we have a team of no win no fee housing disrepair claims solicitors who have helped tenants recover damages caused by landlord negligence. 

They provide tenants with free assessment of their claims. If they think you are eligible, they will then take on your claim on a no win, no fee basis. If you call our housing disrepair helpline, be reassured they will do all they can to support you to sue your landlord for mold UK.

For FREE housing advice, call

Call Us 0800 999 7440
Posted on: Mon Sep 6 | 8:38 AM by: housing

A Complete Guide On No Win No Fee Solicitors Property Damage

Worried about how to fund your disrepair claims? Here’s a complete guide on no win no fee solicitors property damage. If you or a member of your household sustained severe injury or became sick due to housing disrepair, you can start your claim without stressing about legal costs. In this article, we will highlight and clarify how you can make a complaint or start your claim with us. 


The main aim of no win no fee agreement is to give everyone the opportunity to take legal action without any financial burden. Disrepair claims can attract huge legal costs, but not with a no win no fee or conditional fee agreement. If you sue a landlord for mold uk or other housing disrepair claims.

Our no win no fee housing claim solicitors are available to start the legal claim process to pursue compensation for mould and damp or any housing disrepair claims related cases. Our team consists of no win no fee housing solicitors who will not ask for any fees upfront.

What Is A No Win No Fee Agreement?

A no win no fee agreement is a legal agreement where a law firm takes on a client’s case without charging any legal fees. It is a contingency fee arrangement usually between a claimant and their no win no fee solicitor. This means that you will only be required to pay a fee if your claim is successful. 

Summarily, a no win no fee arrangement is a funding option that allows claimants to go ahead with their claims whether or not they have the financial means to do so.  To pursue compensation for property damage, get in touch with our housing disrepair claims solicitors today.

Once a settlement is reached and a claim is successful, a percentage of your compensation award will be deducted to cover any legal costs. Our housing disrepair solicitors no win no fee will inform you on the percentage that will be deducted when you win the case.

Who Is A No Win No Fee Solicitor?

The no win no fee arrangement also known as a conditional fee agreement, was passed into law under the 2013 British legislation, which states that a claimant will only be required to pay a no win no fee solicitor if they win the case. This is known as the conditional fee agreements Order, which means that if a claim fails, a claimant will not be charged any legal costs.

A no win no fee solicitor is a legal representative that takes on your case without asking for any legal cost upfront. A no win no fee solicitor will help you take legal action and also help you through any housing disrepair claims process. 

If a law firm gets into a no win no fee agreement with a client, it simply means that they will help cover the legal service cost pending on when they win the case. Whether a housing association disrepair or private housing, we can assist you claim the maximum compensation you deserve.


What Are The Benefits Of Choosing A No Win No Fee Property Damage Solicitor?

If you think you have a strong claim and you want to pursue compensation, a no win no fee solicitor can begin the process on your behalf, while you recover from your injury. The first step is to choose the right no win no fee property damage solicitor. Getting the right no win no fee housing disrepair solicitors will eliminate any confusion and give you an edge.

You can contact us for your housing disrepair claims manchester. If a no win no fee solicitor wins your claim, then a ‘Success Fee’ will be deducted from the damages awarded. The Benefits Of Choosing the right no win no fee solicitors property damage is to ensure that only the best hands will take on your case. 

Property Damage No Win No Fee Solicitors And Compensation Claims.

If your property was damaged or you have been injured as a result of disrepair and are hoping to claim compensation, using a ‘conditional fee agreement’ might be your best option. Contact our no win no fee solicitors for instant no obligation advice regarding your claim.

If you are looking to claim for property damage compensation on a no win no fee basis, get in touch with our housing disrepair solicitors today. Accessing a no win no fee compensation claim by an expert solicitor can help claimants have a smooth claim process. You are confident that your case is being represented correctly.


What Can You Claim With A No Win No Fee Property Damage Solicitor?

Contact us now to find out what more you could claim for a property damage or injury claim. With the assistance of our no win no fee solicitors, you might be able to claim for the following:

  • Personal Property Damages: You could be compensated for any damages done to your personal belongings, and other special damages such as loss of earnings or finances, or any losses incurred as a result of an accident. A property damage claim is a part of your claim where you get compensation to repair or replace the damages done to personal property.
  • General Damages: You could claim compensation for general damages if you experienced pain, suffering and stress due to property damage. If you sustained an injury directly because of issues relating to disrepair, you can take legal action to recover compensation.
  • Cost Of Medical Treatment: You could recover the cost of medical treatment as part of your compensation claim such as medical expenses incurred  for special medical treatment. 

How To Start A No Win No Fee Property Damage Claim

There are procedures for any claim process, especially when filing a no win no fee compensation claim. This is why you must first seek help from a well experienced solicitor. They help to review your case to know whether you are entitled to claim for any damages. They also know what to expect when filing a property damage lawsuit after a home accident.

  • Contact our no win no fee solicitors for instant no obligation advice.
  • Report your property damage.
  • Gather evidence to support your claim.
  • Filing a claim.
  • Estimate possible settlement amounts.
  • Pursue Settlement.
  • Court proceedings if settlement is not reached.

Time Limits For Making A No Win No Fee Property Damage Compensation Claim

General time limits for most claims is within three year. To have a successful personal injury claim process and get maximum compensation, you must report the issue on time within 3 years from the date of the incident. This is to ensure you have enough time for court proceedings and to have a valid claim. In the event that the time limit for your claim elapsed, your claim may no longer be valid.

We may be able to assist you with a no win no fee compensation claim, if your claim is still within the time limit. Other times a solicitor will give you a time frame based on the severity of the injuries or damages done to you.

How Much Will A No Win No Fee Solicitor Charge After Settlement? 

A No win no fee solicitor can help you recover 100% compensation in settlement for damages caused if you are eligible. Usually, in a conditional fee agreement a solicitor will charge you 25% from the maximum compensation amount awarded to you.

If a no win no fee solicitor wins your claim, then a ‘Success Fee’ will be deducted from the damages awarded. We take on your claim if it has a high chance of success after accessing and reviewing the circumstances. Contact us to begin your no win fee property damage claim process today.

Why Choose Us As Your No Win No Fee Property Damage Solicitor?

You need not stress about the claims process because our housing disrepair solicitors london no win no fee got you covered. We offer you legal advice and all the support you need to help you better understand how to proceed with a no win no fee property damage claim.

If you are looking to claim for property damage compensation on a no win no fee basis, get in touch with our housing disrepair solicitors today. If you choose us as your No Win No fee solicitor, we guarantee that:

  • We are an experienced law firm with qualified lawyers.
  • We are dedicated lawyers who seek justice for everyone with years of experience under our belt.
  • We offer all our eligible clients initial free advice on how to claim compensation.
  • We are a team of no win no fee solicitors and you don’t have to worry about expensive financial costs.
  • We get one hundred percent compensation settlement for our clients.
  • We give you frequent updates concerning the progress of your claim.
  • Our no win no fee solicitors will do all the hard work for you. They are available to start the legal claim process to pursue compensation immediately.

For FREE housing advice, call

Call Us 0800 999 7440
Posted on: Tue Aug 10 | 7:21 AM by: housing

Landlord Maintenance Responsibilities For Damp and Mould

What Exactly Is Housing Disrepair?

Housing Disrepair occurs when a rented apartment is unsafe to live in as a result of damages from lack of repair. The apartment you live in must be of good standard and free from all health risks. Housing disrepair can cause tenants a lot of inconveniences.


Sometimes due to Landlord’s negligence the structure of the building can be affected which can cause discomfort or injury to the occupants. If you live in a rented accommodation it is the duty of your landlord as required by law to repair  any structural damage including damp and mould.

What Is Increasing Damp And Mould?

A damp is caused by too much moisture that retains water in the building, causing black moulds to form on the walls of the apartment. Damps are classified into three main parts, including rising damp, penetrating damp and condensation. 

Rising damp conditions can be detrimental to the health of the occupants especially if it is not repaired immediately. Damps are very rampant in most UK houses.

Damps happens when:

  • There is accumulation of warm moist air or lack of ventilation. Steams can accumulate to form damps if there is no provision for outdoor air to get in.

    Moist air can come from cooking, hot baths and colder rooms. It can affect walls, furniture, brickworks or even your basement. 

  • Usage By Tenants. This kind of damp issue may arise due to the lifestyle of the tenants in the apartment which may sometimes be their fault and not the landlord’s.
  • Roof Tiles Are Broken.
    Broken roof tiles can cause water to be absorbed, penetrating into walls and other areas in the house.
  • There Are Broken Pipes or leakages and No Guttering where water gets through. 

Effects of Mould and how to deal with It

Mould is a fungi that poses a health risk such as infection, allergies and other injuries. It rises when the humidity in the atmosphere is high. The difference in temperature can sometimes cause Mould to appear in parts of the building. 

When water soaks up, it triggers the growth of mould. Report issue immediately to have it treated to avoid spread to other parts of the building.

  • Health Risk.
    It can be harmful to tenants. Moulds must be removed immediately to avoid further spread and health risk. Mould exposure can lead to various respiratory problems, infections & other allergies as studies have shown.
  • Discoloration of walls and bad smell. Moulds can deface your property unless it is properly cleaned out. A replaster and other renovations may be required. 
  • Reduces property value. Damps and moulds can reduce the value of your property by thousands. If a landlord is looking to get more value for their property then they must invest in getting an expert to correct the problem.

Landlord Maintenance Responsibilities For Damp and Mould

Do you know that treating damp issues in your property is a compulsory repair? Your home must be safe to live in and your landlord is responsible for maintaining the damp and mould in your rented property. 

If a damp problem is not addressed on time, it may result to mould which can affect your health. Sometimes it may be difficult to identify the root cause of damp problems especially if it is caused by careless usage by the tenants.

Your landlord’s duty is to ensure your property is free from any disrepair issues like damps and Moulds.These responsibilities are backed by legal obligations that state the landlord’s Maintenance responsibilities For Damp and Mould. 

  • Fix broken roof tiles.
  • Repair Holes and cracks in the building.
  • Open gutters and drainage.
  • Treat Rust and cavities.
  • Address Plumbing, leaking & sweating pipes.
  • Fix Faulty gaskets and outdoor insulation.
  • Replace valves and rubber seals.
  • Correct water risks. Stop water from entering the apartment.
  • Repair a bad heating system.
  • Fix Peeling walls and ceilings.
  • Renovate flaking walls.
  • Landlord must ensure there is good ventilation in the apartment.
  • Ensure correct diagnosis of the problem caused by rising damp and penetrating damp conditions.

For FREE housing advice, call

Call Us 0800 999 7440

Does The Landlord And Tenant Act Of 1985 affect damp?

It is the responsibility of the landlord to ensure measures are put in place to correct damp and Mould issues. These obligations for repair are highlighted in section 11 of the landlord and tenant Act of 1985. 

  • It states that all structures must be kept in good working condition. So damps are also exterior issues that affect the entire structure of the building. When not treated and it forms moulds, then it is an issue with the structure as well and can cause health problems to the occupants.
  • According to the 2004 housing act, the external structures of an apartment include: The roof, doors, walls & windows outside the building etc.

How To Claim Compensation From Your Landlord?

A tenant can claim for housing disrepair and even sue their landlord for poor living conditions. Depending on the severity of the problem a compensation can be given to you. Housing disrepair problems are unique to every tenant depending on the result of injury caused. 

If your landlord has failed to repair damps and it has resulted to Mould issues that poses a threat to your health there are several ways to make a claim.

  • Discomfort.
    You may be eligible for compensation for housing disrepair if the damage caused inconveniences for you and your family members.You Landlord may be liable for all inconveniences caused by negligence on his part. A standard living condition should not cause any discomfort to inhabitants.
  • Damage To Personal Property.
    If it causes damage to your personal belongings like furniture in the apartment then you can take legal action after reporting the problem to your landlord or local council. If the landlord is aware of Mould or damps but is reluctant to treat it as an emergency then you can seek advice from an expert solicitor here
  • Personal Health Risk.

    If it affects your physical, mental health then you can make a claim. With a written report from a health practitioner, a tenant can make a  claim against a landlord.


What Is A No Win No Fee Housing Disrepair Claim?

A no win no fee housing disrepair claim is a legal service where the claimant is not required to pay upfront for a case. You can claim for housing disrepair caused by  damps and moulds.

At housing disrepair claim we offer a no win no fee housing disrepair claim. Our no win no fee solicitors property damage can help you get compensation for your housing disrepair claims. We can give you a free claim assessment when you call our helpline today 0800 9997 440


Who Can Help With My Housing Disrepair Claims?

Professional solicitors can fight for you if there is any negligence on the part of the landlord or housing association in your locality. We can help you claim for the compensation and justice you deserve.

Find The best housing disrepair solicitors, call our housing disrepair helpline today  0800 9997 440.

We are a no win no fee housing disrepair claims solicitors available to work you through the process by providing the legal support you need.

What is housing disrepair claim?

Housing disrepair claims have to do with legal action taken by a tenant against a landlord for failure to repair damages. At we give you the best advice on how to lay your claim.

Can I sue my landlord for unsafe living conditions?

YES, especially if your landlord is aware of the problem. Neglect can cause harm to your wellbeing so be sure to report the issue to him again or call our friendly solicitors for the best advice 0800 9997 440

Can I get compensation for Mould issues in my rented property?

Yes, our experienced housing disrepair solicitors can help you make a claim.

What Is A No Win No Fee Housing Disrepair Claim?

A no win no fee housing disrepair claim is when you are not required to pay a fee until you win the case.

Does my insurance cover damp?

Maintenance issues may not be covered in Landlord insurance.

Posted on: Wed Feb 24 | 6:35 AM by: housing

No Win No Fee For Housing Disrepair Claims In The UK

No Win No Fee For Housing Disrepair

Everyone has the legal right to live in a well maintained and secure property. In most tenancy agreements, the landlord is required to ensure that  the property doesn’t fall into disrepair. If your rented home is in disrepair and poses a health hazard to you, your landlord is required to fix it as soon as you report it. 


If they fail to correct that hazard after a reasonable period of time, you have the right to file for housing disrepair claims. Whether you are a housing association tenant, your housing association also has the obligation to fix disrepairs on your property as soon as you report it. 

What is housing disrepair?

Housing disrepair can be defined as a rented property/accommodation that needs repairs for it to be suitable for habitation. Housing disrepair ranges from mould problems, broken heater, plumbing issues, gutter issues, structural cracks to leaks, broken doors or locks, electricity problems, vermin or insect infestation. 

start a claim

Many problems classified as disrepair may seem like minor inconveniences but if left unattended, might lead to much bigger inconvenience. Take for example, a small crack in your roof. If a crack in your roof is not fixed on time, rainwater can get into your house through the crack which will result in damp, which consequently causes mould. Mould in turn can ruin your furniture and clothes; in worse case scenarios make existing respiratory illness like asthma or any form of allergies worse. 

It is important to note that housing disrepair is not restricted to the interior of a house. It also covers the exterior and any other inconveniences you or other occupants of your home might have suffered as a result of disrepair. Here at Housing Disrepair Claim, our team of expert housing disrepair solicitors are on hand to lend you the support you need to pursue a claim.

What are housing disrepair claims?

A housing disrepair claim is a lawsuit that involves a tenant taking a legal action against their landlord for refusing/failing to fix damage to the property.

If you encounter disrepair in your home and you report it to your landlord – under the terms of your tenancy contract – he has the obligation to fix it within a reasonable period of time. Your landlord’s obligation to you as a tenant is written under several pieces of legislation. According to section 11 of the Landlord and Tenant Act (LTA) 1985, a landlord is required by the law to:

  • keep in repair the structure – both interior and exterior of the dwelling, including drains, gutters and external pipes,
  • keep in repair and proper working order the insertion in the residence for the supply of water, gas, electricity and for sanitation (including basins, sinks, baths and sanitary conveniences but not other fixtures, fittings and appliances for making use of the supply of water, gas or electricity.
  • keep in repair and proper working order the installation in the dwelling for space heating and heating water.

It is important to note that this section of the Landlord and Tenant Act is applicable to you even if you do not have a Tenancy agreement. 

If your landlord refuses to fix the damaged property, you have the right to file for housing disrepair claims and with the assistance of the best housing disrepair solicitors, you can be compensated for every discomfort suffered. Landlords are generally expected to respond to disrepair complaints  usually within 20 days. But if your landlord ignores the complaints after that, you can file for housing disrepair claims. 

How to claim compensation from your landlord. 

When making a housing disrepair claim, you are entitled to compensation for :

  • General  inconvenience : 

This refers to expenses incurred as a result of housing disrepair. Usually, such disrepairs hamper your ability to use your home fully. An example is if your door frame has been infested by termites that have eaten through the woods of your door, or a leaking roof that has caused your room to become damp. You may need to pay for an alternative accommodation because your rented home became exposed and unsafe for you to live in. These could count as general inconvenience and you may be eligible for compensation for the money spent. In addition, if the presence of mould and damp or perhaps unsanitary drains could not let you use your bathroom, you can file a claim for how these difficulties affected your ability to use the house. 

  • Damage to personal property :

If there was a pipe leak and the water leaked to your electrical appliances and damaged them, you can claim compensation on costs incurred in repairing or replacing those appliances. 

  • Personal injury :

If you or any of your loved ones have suffered an injury or ill health as a result of the disrepair on your home, you can lay a claim for compensation on the grounds of injury suffered. For example, moldy walls can cause allergies or aggravate existing conditions such as asthma and other respiratory illnesses. For personal injury you can make a claim for :

  • Medical costs
  • Aftercare
  • Medication
  • Pain and suffering 

Before you can successfully make a claim for compensation from your landlord, you have to make sure you have :

  • Informed the landlord about the damage on the property. 
  • Given the landlord reasonable time to carry out repairs on the property. 

You are required to notify your landlord either through texts or email or in person. You can also write a letter to him and all this just be 21 days before filing a housing disrepair claim. It is highly recommended that you send the notice through email or texts as this will be handy as proof of the time and date you made the complaint. Doing these would at least ensure the landlord was given a chance to fix the disrepair on the property. 

Furthermore, it is also important that you keep a record of reports of disrepair made. If you made them through text or emails, you should have that kept somewhere. Date and time is also very important as these can serve as evidence for your claim should you decide to pursue it. 

More so, if you or your loved ones have suffered an injury as a result of the disrepair, you should also keep important documents such as medical reports, receipts, and pictures as evidence to be submitted to the solicitor. If you have undertaken repairs and you have receipts that show that you have, you can also get compensation for the money spent to fix the disrepair. Feel free to contact us or alternatively fill our free claim assessment form and our housing disrepair claims solicitors will reach out to you. Note that you will be required to provide necessary evidence to support your claim. The more evidence you provide, the better your chances at getting a good verdict. 

How long does housing disrepair claims take?

When tenants make housing disrepair claims, usually landlords tend to quickly fix all the necessary damages and get them working as soon as possible. However, if you/loved ones have suffered personal injury, the case may take as long as 9-12 months and this is usually dependent on the landlord and resources available to them. 

If you are a housing association tenant, contact your housing association and follow their formal complaints procedure. Once you have completed the complaints procedure, you will then be required to wait for 8 weeks. During this waiting period, your housing association will be expected to resolve the complaints for you. If it does not and you decide to bring a claim for your housing association disrepair, the following documents would help to support your claim :

  • Copies of all correspondence between yourself and the housing association talking about the disrepair. 
  • Photo and video evidence of the problem. 
  • Medical records (for personal injury sustained. )
  • Record of phone calls regarding the problem. 
  • Receipts for any expenses incurred as a result of the disrepair. 

For FREE housing advice, call

Call Us 0800 999 7440

How we can help. 

We understand that when your home is at best inconvenient for living, it can turn to a nuisance and so we want to help you. If all you want is to get your repairs done or claim compensation for extra costs or personal injury or general inconveniences, our housing disrepair solicitors offer you a No Win No Fee housing disrepair claim. 

Essentially, what this means is that you only pay us a certain percentage of your total compensation  when your claim succeeds. On the other hand, if the claim is unsuccessful, you will not be charged any fee by our No Win No Fee housing disrepair solicitors. We will investigate and ensure that your landlord complies with his/her responsibilities and pays for the repairs to be done and also pay compensation to you if required. 

Contact us today. 

If you seek to make housing disrepair claims in Manchester, please reach out to us today. We understand that making a claim against your landlord might not be entirely pleasing at first but we are here to make sure the process goes seamlessly and stays straightforward and as stress-free as possible for you. You can take advantage of our housing disrepair solicitors No Win No Fee policy and contact us online or on our housing disrepair helpline. One of our expert housing solicitors will be in touch with you to guide you through the entire process and provide you with assistance every step of the way. 


Posted on: Thu Jan 21 | 12:55 PM by: housing

How To Claim Compensation for Disrepair in Social Housing?

Housing Disrepair Compensation

Living in rented property that has fallen into disrepair could pose hazardous and life-threatening harm to normal living. What is even worse is when your landlord has refused to or is feeling unconcerned about your complaints. In situations like this, tenants are often eligible to file housing disrepair claims against their landlords. 

If your landlord has failed to repair faults in your home, you may find that your home soon becomes damaged and unfit for living. All landlords have a legal obligation to maintain the structure (whether exterior or interior) of their property to a reasonable standard of repair.


What is social housing?

Social housing refers to affordable housing plan accommodation made available to people with low incomes or particular needs. This type of housing plan is otherwise known as council housing properties and most of the accommodation/houses are usually owned by the state, or by non-profit organisations.

start a claim

What is Social Housing disrepair? 

Social Housing disrepair is when a property under the social housing plan/ council housing falls below the current minimum standard of what is considered a habitable home fit for living. In clearer terms, social housing disrepair can simply mean when a social housing property is in need of essential repairs. 

In the UK, before a Housing Association property or property under social housing can be considered up to standard and deemed fit and habitable, it must comply with the Housing Health and Safety Rating System (HHSRS). The HHSRS is a risk assessment system or evaluation tool that aids the government in identifying and tackling potential risks and hazards to health that are most likely present in housing properties. This is in a bid to make dwellings healthier and more safer to live in.

Housing disrepair compensation claim 

It can be very distressing living in a house with so much disrepair as the quality of your life could be greatly affected. It is your landlord’s obligation (required by law) to: 

  • Ensure that the structure and exterior of the house, including drains, gutters and external pipes are in good condition.
  • Ensure that installations are kept in repair and working properly including sanitation facilities (toilet, sinks, basins)
  • Ensure your house is free from damp and mould
  • Ensure you have a working heating system
  • Ensure you have safe access to electricity, gas and water
  • Ensure your home is free from insect infestation

If your rented home has suddenly become unsafe and unsuitable for living due to disrepair, you can claim housing disrepair compensation. Whether you’re living in a privately owned property or you are a social tenant living in a housing association ( state or council-owned property), you can claim compensation for housing disrepair.

However, you can’t claim for housing disrepair if it cannot be proven that your landlord acted negligently or breached the duty of care and caused you a reasonable degree of suffering. For example, you must have reported the disrepair to your landlord and given him ample time to make these repairs. If your landlord fails to carry out the necessary repairs; this could be considered housing.

To start a social housing disrepair claim:

Wondering how to claim compensation from your landlord in social housing? It is important to seek the help of some of the best housing disrepair solicitors in UK. These legal experts are experienced in making disrepair claims and will act on your behalf and contact your housing association with regards to the housing association disrepair. 

First, you would need to present evidence that your landlord is aware of the disrepair and has chosen to ignore you. Also, evidences such as photographs or receipts showing the cost of repairs you have undertaken personally or cost of purchase of items you replaced due to your landlords failure to fix repair will also be collated.

Having investigated your case, our No Win No Fee housing disrepair claims solicitors will weave all evidence together to develop a strong claim and ensure that the repairs are carried out and compensation recovered. 

Who is responsible for Social Housing disrepairs?

Housing Associations, housing trusts, including all landlords under social housing associations are responsible for Social Housing disrepairs. If your home rented from a social housing landlord falls into a state of disrepair, your landlord owe you the duty of making sure your property is in an acceptable shape.

What can I claim for Social Housing disrepair?

Disrepairs in social housing can lead to damaging consequences. If you have suffered due to failure on the path of your landlord, generally, you can recover compensation for the following;

  • Damage to belongings – If your disrepair has caused damage to some of your personal belongings, you can recover this damage in your claim for compensation. For example, if an electric fault has destroyed your appliances or mould has affected your clothing and bedding, compensation for such damage may mean the cost of repairing or replacing your belongings. 
  • Personal injury – If you have suffered ill health due to disrepair, or anyone who is living in the property, you may be entitled to a claim for personal injury compensation. In the case, the amount of compensation you receive  depend on the impact and severity of your illness or injury and how long your recovery will take. All your financial losses will be recovered for both medical expenses or loss of earnings.
  • Other form of inconveniences you must have faced as a result of your disrepair can also be compensated for. For example, compensation for mould and damp that have made it impossible for you to sleep on your room could be partial rebate of your rent for that period you suffered disrepair. 

Ultimately your compensation amount, depends on the severity of the disrepair you suffered, the level of impact on your life and how long you had to put up with the disrepair.

Can I claim compensation for mould and damp in my social housing property? 

Yes, not only can you claim compensation for mould and damp, you can claim compensation for much more. 

If your landlord has repeatedly acted negligently, breaching that duty of care he owes you as a tenant, causing you one form of suffering or the other, you may be eligible to a claim compensation for housing disrepair.  Usually when it comes to housing association disrepair claims, you could claim compensation for any of the issues below;

  • Insect infestation
  • Damps and mould
  • Defective heating system 
  • Non-functional boiler
  • Unsafe flooring with loose tiles 
  • Unsafe staircases
  • Broken doors
  • Defective windows
  • Leaking pipes 
  • Cracked sanitation equipment
  • Faulty electric connections
  • Leaks from bathrooms, kitchens, roofs, doors, windows, radiators or pipework
  • Defective roofing 
  • Blocked drains
  • Broken sinks 

How we can help

It can be quite tricky understanding housing disrepair claims, what you are entitled to or who is responsible for certain issues or repairs in your home. Usually, a tenancy agreement outlines the responsibilities of both party (landlord and tenant), but it’s not as straightforward as it may seem. 

If you are not sure of your eligibility, we can help. Reach out to us on our housing disrepair helpline today and one of our housing disrepair claims solicitors will be on hand to offer you free legal advice and determine whether or not you have a valid claim.


Our No Win No Fee solicitors for property damage are highly experienced in helping people make claims against local councils and housing associations. When you contact us, you will be guided every step of the way with expert legal advice and support.

For FREE housing advice, call

Call Us 0800 999 7440

No Win No Fee housing disrepair claims 

A conditional agreement (No Win No Fee agreement) is an excellent choice if you are looking to claim compensation without having to worry about the financial implications. Our housing disrepair claims solicitors offer you expert legal services on a No Win No Fee basis. 

You will not be charged any legal fee by our experts until your claim is successful and you have been duly compensated. Generally after a successful claim, you will be required to pay a certain percentage of your total compensation award to cover the cost of hiring our specialist. 

Contact Us

  • If your landlord has repeatedly ignored your concerns
  • If you have suffered problems due to negligence 
  • If anyone living in your property has suffered personal injury due to disrepair 

Our No Win No Fee housing solicitors can help you make a claim for housing association disrepair. Don’t let your rights as a social tenant be trampled upon by your landlord. We will ensure that your housing disrepair claim is dealt with adequately and compensation recovered.


Posted on: Wed Nov 18 | 12:17 PM by: housing

COVID-19 And the Rise of Housing Disrepair Claims in the UK

Claim For Disrepair

Whether you or a loved one has been infected with the coronavirus disease or not, the pandemic will affect your life in some way. If you are a landlord or tenant, you may now be adjusting to a new normal when it comes to housing. Before the pandemic, many landlords – particularly housing associations and local authority – were already having a hard time fulfilling their repair obligations towards their tenants, probably due to the increasing maintenance costs or ageing housing stock. But how has the pandemic played a role in housing disrepair claims?

Claim For Disrepair

This struggle is set to increase as landlords come to terms with the challenge of carrying out repairs and complying with government guidance. When the ‘exit plan’ from the lockdown was set by the Prime Minister on 10 May 2020, people who could not work from home were encouraged to go to work only if they believed it was safe to do so. Shortly after, the Minister of State for Housing addressed the issue of repair and maintenance in a letter sent to social housing residents in England. The letter states that “landlords should be able to carry out the routine as well as essential repairs for most households.

As far as repair and maintenance obligations go, nothing has changed. Landlords are still required to carry out works “within a reasonable time” once there is a defect. In view of the COVID-19 pandemic, “reasonable time” should be taken into account. The courts are now employing a practical approach towards resolving claims for disrepair. However, if you encounter disrepair issues as a tenant, you should notify your landlord the usual way.

While there is a decline in disrepair claims due to the current restrictions, the number of tenants taking landlords to court will likely increase as the situation eases. Good communication and record keeping between tenants and landlords will be crucial.

The Landlord’s Responsibility

Landlords have a duty to ensure their tenants live in clean, safe and habitable conditions. This means an adequate supply of water, gas, and electricity, especially with the threat posed by the COVID-19 pandemic. As a result, it is your right as a tenant to report any issues affecting your living conditions.

The Ministry for Justice’s Pre-Action Protocol for Housing Conditions Cases (England) provides a guidepost concerning how landlords should handle repair and maintenance works. However, the current COVID-19 climate means following these guidelines to the letter will be affected by:

  • 2m physical distancing
  • furloughed workers
  • tenants, housing officers, tradesmen and surveyors self-isolating.

Once a letter of claim for disrepair has been issued by a tenant, the landlord is expected to respond within 20 working days of receipt of the letter. If the landlord fails to respond within 20 working days of receiving the letter of claim, he/she has breached the protocol and disrepair solicitors can act on behalf of the tenant to issue proceedings against the landlord.

Existing Housing Disrepair Issues

Where a housing disrepair issue was reported to a landlord prior to the lockdown, “reasonable period” will now depend on when the issue was reported.

For instance, if a tenant reported a disrepair problem in January and the landlord failed to carry out the necessary inspection and repairs before the COVID-19 enforced restriction on 23 March 2020, the landlord will be deemed negligent. A reasonable landlord could have acted promptly and completed the maintenance work before the lockdown; so, despite the current situation of things, the tenant may be able to pursue a claim for disrepair.

If, on the other hand, the tenant reported an issue only a few days before the restrictions were put in place, the landlord would likely request for more time as they did not have a “reasonable period” to undertake inspection and maintenance works before the lockdown.

Housing Disrepair Claims During the COVID-19 Pandemic

Since the severity of rental property damage is on a case by case basis, it is the duty of a landlord to determine whether a repair or maintenance work is urgent. In light of the current situation, here are a few factors that relevant parties in a disrepair case should consider the following:

  • Risk assessment should be done to determine whether a repair is urgent or can be postponed to a later, more practical time. For instance, the tenant may have to vacate the rental property during the repair process; doing this at this time when social distancing is crucial may be impractical. Therefore, the landlord may request for more time, stating the reason for the delay.
  • Whether the alleged disrepair is detrimental to the health and safety of a tenant or poses long-term danger. Repair works should be done to eliminate those risks.
  • The availability of building materials and when repair works can be completed as a result.

Contact Housing Disrepair Solicitors

If you are a tenant – whether this be in a council, housing association or private property – it is the duty of your landlord to keep your house in a good state of repair. If you have reported a disrepair to your landlord, and he/she has failed to carry out the works, causing you inconvenience or even health problems, then you may be entitled to a claim for disrepair.

At the peak of the pandemic, landlords were required to give urgent attention to issues like leaks in the roof, security breaches (broken windows, external doors, etc.), and heating or hot water problems. With the government’s planned four-week lockdown ahead of the festive period, your landlord’s responsibility remains the same. They must ensure your rented property is safe and habitable.

We work with a panel of specialist housing disrepair solicitors who have the knowledge and experience required to act on behalf of poorly treated tenants, even at this difficult time. They will handle your case with great care and professionalism.

No Win No Fee Housing Disrepair Claims

Our specialist solicitors will likely offer to work with you on a No Win No Fee basis if you have suffered harm as a result of your landlord’s negligence. A No Win No Fee agreement simply means that you wouldn’t have to pay any legal fees unless your case is successful. This allows normal members of society to be able to pursue housing disrepair claims without having to worry about the cost of funding a claim.

A No Win No Fee agreement gives you the confidence that our no win no fee housing solicitors will do everything possible to ensure your claim is successful, as we would not receive anything if you lose. If your claim is successful, you will be required to pay a success fee to your chosen law firm. The success fee is a percentage of your final compensation award – and the amount will be agreed between you and your solicitors at the start of your claim. It ranges from 0-25% of your compensation award.

Contact Us Today

At, we offer expert legal support and advice on housing disrepair related matters, including how to claim compensation from landlord at this difficult time posed by the pandemic. Our disrepair solicitors will be happy to discuss details of your case, and provide answers to any questions you may have as regards making a No Win No Fee housing disrepair claim.

During these trying times, it can be challenging to determine what could qualify as a potential ground for a claim. Our expert solicitors will help you understand what steps you need to take at this time and, if a claim is made on your behalf, keep you fully informed about the progress of the claim every step of the way.

For specialist legal support on pursuing a No Win No Fee housing disrepair claim following negligent treatment from your landlord, do not hesitate to give us a call in confidence on 0800 999 7440.


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